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Services & Solutions

AI Agents & Automation

An agent is not a chatbot. It is software with defined capabilities, a record of every action it takes, and human approval on anything consequential. We build them one job at a time, into the systems that already run your operation.

What it is

We build agents that do one job each, inside the systems that already run your operation, with an approval gate on anything consequential and a trace of every action. The same agents deliver the rest of this line: the back office, the numbers, and the software built around them.

  1. 01

    Agent Suite

    A set of agents built for your operation, each with one job and one owner, sharing the same guardrails: capabilities granted one at a time, every action logged, and money or customers held for a named approver. It grows one agent at a time.

  2. 02

    Operations & Procurement

    Agents on the back office: they watch consumption against thresholds, draft the purchase order, chase the supplier and route the approval. The flow is redesigned before it is automated, then connected into the ERP, finance and inventory systems you already run.

  3. 03

    Data Analytics & Business Intelligence

    Every number defined once, in writing, with a model underneath it. Agents assemble the dashboards and write the weekly brief on a schedule, with the working shown, and act when a number moves instead of only reporting that it did.

  4. 04

    Bespoke AI Products

    When the agents need a system that does not exist yet, we build it, often a CRM or an ERP shaped around how you work, from first lead to delivery. Software with real users, uptime and support, shipped to product standard, with the source and the operating runbook handed to you.

How it runs

  1. Step 01

    Scope one agent

    One job, one owner, one measurable outcome. Suites are built one agent at a time.

  2. Step 02

    Redesign before automating

    Fewer steps, clearer ownership, and the decisions moved to where the information is, so we automate the process and not the mess.

  3. Step 03

    Wire the capabilities

    Typed and granted individually, into your systems with the credentials your IT function is comfortable with. An agent can only do what it has been given, and everything it does is logged.

  4. Step 04

    Set the gates

    You decide per action: do it, propose it, or only tell me. Defaults start conservative.

  5. Step 05

    Run it alongside your team

    It runs in parallel first, and takes volume once the audit trail shows it is correct.

  6. Step 06

    Hand over

    Source, runbook, escalation paths, and the documentation your team needs to change it without us.

Build · six to twelve weeks for a first agent · quoted per engagement

Let's have a chat about AI Agents & Automation.

The first call is about your operation, not a pitch.

AI Agents, Automation and Bespoke CRM & ERP · Flo8