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Agent Suite

An agent is not a chatbot. It is software with defined capabilities, a record of every action it takes, and human approval on anything consequential.

What it is

We build agents that do one job each and do it inside your systems. Each one gets a defined set of capabilities, an approval gate on anything that spends money or reaches a customer, and a full trace of every action it took, so you can audit a decision months later.

  1. 01

    Communication

    Answers calls, WhatsApp, email and web chat in your voice, in the language the customer used, and hands over cleanly when it should not proceed.

  2. 02

    Booking and scheduling

    Checks real availability, holds and confirms, reschedules, and keeps the calendar honest across people, rooms and equipment.

  3. 03

    Intake and qualification

    Takes an enquiry, a form or an RFP, extracts what matters, scores it against your criteria and routes it.

  4. 04

    Follow-through

    Chases what has gone quiet: unpaid invoices, unanswered quotes, lapsed customers, incomplete files.

  5. 05

    Procurement

    Watches consumption against thresholds and drafts the purchase order. The order is drafted; a person approves it.

  6. 06

    Reporting

    Assembles the numbers on a schedule and writes the brief a human would have written, with the working shown.

How it runs

  1. Step 01

    Scope one agent

    One job, one owner, one measurable outcome. Suites are built one agent at a time.

  2. Step 02

    Wire the capabilities

    Typed and granted individually. An agent can only do what it has been given, and everything it does is logged.

  3. Step 03

    Set the gates

    You decide per action: do it, propose it, or only tell me. Defaults start conservative.

  4. Step 04

    Run it alongside your team

    It runs in parallel first, and takes volume once the audit trail shows it is correct.

  5. Step 05

    Hand over

    Runbook, escalation paths, and the documentation your team needs to change it without us.

Build · six to twelve weeks for a first agent · quoted per engagement

Talk to us about Agent Suite.

The first call is a conversation about your operation, not a pitch.

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Agent Suite · Flo∞