SpaFlow · AI inbox

1 conversation need review.

A read-only view of calls, messages, web chat, and owner handoffs for Wave Spa & Wellness.

Customer-facing AI

Conversation stream

Every message keeps a visible status so staff know when to step in.

Nadia A.

· SMS· 2m ago

Can I move my hot stone massage to Friday afternoon?

AI handling

Layla owner

· Voice· 14m ago

Daily handoff summary and two reorder alerts are ready.

Resolved

Maya R.

· WhatsApp· 31m ago

I had an issue after my facial and want the manager.

Needs review

AI tool trace

Read-only preview of what Flo8 checks.

1

Find booking availability

2

Match practitioner and room

3

Book, reschedule, cancel, or hand off

4

Save the conversation and update the dashboard